The first step right now is to file your unemployment insurance claim.
Note: at this time, there are unresolved issues with Indiana Uplink's Pandemic Unemployment Assistance (PUA) link for TAA/TRA recipients. As a resultm TAA/TRA recipients should NOT file their PUA claim at this time.
The Department of Workforce Development has created a list of Frequently Asked Questions in both English and Spanish--plus, they've created an entire video series that walks through the filing process, and that even shows you how to create a new account or find your username/password.
Please call the unemployment hotline at 1-800-891-6499, or check out the resources listed below. Note: there have been reports of high call volume; claimants are receiving a message that the Call Center is out of order is because the call volume is so high. There are not enough lines available for any additional calls, and outbound calls are limited, too. Unfortunate, this hotline is the main resource you can use to check on your status.
Sometimes, the main fax line (317-233-5499) receives too many requests and it shuts down. Try these additional fax lines instead:
The Department of Workforce Development (DWD) has temporarily relaxed the mandates for in-person unemployment workshops--and they have posted a variety of updates on their COVID-19 page.
Feel free to call the DWD Hotline (1-800-891-6499) for additional unemployment-related resources. For business and industry questions, call 877-820-0890 or email [email protected]
If you are a business or non-profit hoping to fight COVID-19, call 317-238-1715 or email [email protected]
COVID-19 has created a unique challenge for all of us. Though the WorkOne offices are currently closed, our employees are still working hard behind the scenes to serve you during this difficult time.
Check out this Customer Resource List and these encouragement videos created by our wonderful staff members to hear some words of reassurance, as well as some helpful tips!