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Unemployment Claim Assistance


And other Department of Workforce Development Resources

Looking for a job? Check out out these resources below for more information and help--and fill out a contact form to reach out!

Job Seekers
COVID-19 Resources and Services
Jobs Progress

Need to file for unemployment?

The first step right now is to file your unemployment insurance claim.

Note: at this time, there are unresolved issues with Indiana Uplink's Pandemic Unemployment Assistance (PUA) link for TAA/TRA recipients. As a resultm TAA/TRA recipients should NOT file their PUA claim at this time.

Stuck or Confused?


If you are having trouble filing your claim, check out the steps and resources below.

Have a bunch of questions about the process, but don't want to wait on the phone?

The Department of Workforce Development has created a list of Frequently Asked Questions in both English and Spanish--plus, they've created an entire video series that walks through the filing process, and that even shows you how to create a new account or find your username/password.

FAQs - English
FAQs - Español
Video Series
Applying for Other Benefits

Wondering about the status of your claim?

Please call the unemployment hotline at 1-800-891-6499, or check out the resources listed below. Note: there have been reports of high call volume; claimants are receiving a message that the Call Center is out of order is because the call volume is so high. There are not enough lines available for any additional calls, and outbound calls are limited, too. Unfortunate, this hotline is the main resource you can use to check on your status.


Busy fax line?

Sometimes, the main fax line (317-233-5499) receives too many requests and it shuts down. Try these additional fax lines instead:

Other Department of Workforce Development Resources

The Department of Workforce Development (DWD) has temporarily relaxed the mandates for in-person unemployment workshops--and they have posted a variety of updates on their COVID-19 page.

Feel free to call the DWD Hotline (1-800-891-6499) for additional unemployment-related resources. For business and industry questions, call 877-820-0890 or email [email protected]

If you are a business or non-profit hoping to fight COVID-19, call 317-238-1715 or email [email protected]

Unemployment Services Changes and FAQs
Unemployment Insurance Assistance
Assistance for Employers
General Updates - 3.27.20
Virtual Job Fair
DWD Facebook Live - 5.13.20 @ 10:30 AM
Employee Rights - Families First Coronavirus Response Act

WorkOne Encouragement Videos

COVID-19 has created a unique challenge for all of us. Though the WorkOne offices are currently closed, our employees are still working hard behind the scenes to serve you during this difficult time.

Check out this Customer Resource List and these encouragement videos created by our wonderful staff members to hear some words of reassurance, as well as some helpful tips!

Gwen
Heather
Jason
Latisha
Laura - Español
Customer Resource List

Equal Opportunity is the Law

The TDD/TTY number is 1.800.743.3333. WorkOne is an equal opportunity program. It doesn't discriminate in the services offered. Auxiliary aids and services are available upon request to individuals with disabilities.

La Igualidad De Oportunidad Es La Ley

El número TDD / TTY es 1-800-743-3333. WorkOne es una oportunidad de igualdad para empleos que no discrimina en los programas y servicios ofrecidos. Ayuda y servicios auxiliares están Disponibles si se solicitan para individuos con discapacidades. 

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